PRODUCT SUPPORT
R4
All the resources you need to learn how to smoothly operate your camera
Product Resources
User's Manual
Learn how to safely operate and make the best use of your Rexing Dash Cam
Apps & Software
Download our mobile app "Rexing Connect" and our "Rexing GPS Player"
Firmware
Verify year, make, and model with your serial number to update your firmware.
Activate Your Warranty
Activate your 18-month warranty or purchase up to three years extended
Help Guides
Frequently Asked Questions
What type of memory card do I need for recording?
The R4 requires a micro SD memory card with a Class 10 / UHS-I or higher speed rating. The camera supports cards up to 256GB. It’s also important that the memory card you choose is built for dash cam use, which is why we specifically recommend cards that have that designation. Please check our latest card recommendations for help choosing a card.
Can I record while parked?
To record while parked, use the parking monitor function. If you can’t find this function on the camera, you may need to update to the latest firmware. Check out this guide on how to do so.
How many hours of Full HD recording can I get?
At 4K (2160p) resolution, you can get approximately 11 hours of recordings to a 64GB micro SD card before it begins looping over the oldest unlocked files.
How do I view my recordings?
To play back your videos on the camera, you can use the Playback Mode. To view videos on your computer or mobile device, remove the memory card with your recordings from the camera, then access them on your device using a card reader. You can also use the included mini-USB computer cable to connect your camera directly to your computer to read the files off the memory card. For more details, please check out the section of the manual titled “Playback”.
How do I format the memory card?
To format the memory card, you can use the Format function in the Setup Menu. To do this, first make sure you are not recording. Then, press the MENU button twice to access the Setup Menu. From there, use the MIC button to scroll down to Format.
FAQ
Where can I learn more about your products?
Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.
Where can I learn more about your products?
Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.
Where can I learn more about your products?
Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.
Where can I learn more about your products?
Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.
Where can I learn more about your products?
Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.
How to install your Rexing Camera
How to Update Firmware
How to Format the Memory Card
How to Use GPS Logger
How to Remove Personal Data
How to Set the Wi-Fi Connection
How to Install the Intelligent Hardwire Kit and Smart Hardwire Kit
Tap to add a headline.
This is a new tab we created for you. You can change the look and feel of the tab by selecting the tab in the right menu and clicking the section menu item.
This is a new tab we created for you. You can change the look and feel of the tab by selecting the tab in the right menu and clicking the section menu item.