PRODUCT SUPPORT

V55

All the resources you need to learn how to smoothly operate your camera

Product Resources

User's Manual

Learn how to safely operate and make the best use of your Rexing Dash Cam

Apps & Software

Download our mobile app "Rexing Connect" and our "Rexing GPS Player"

Firmware

Verify year, make, and model with your serial number to update your firmware.

Activate Your Warranty

Activate your 18-month warranty or purchase up to three years extended

Help Guides

How many hours of recording can I get with both cameras?

At 3-channel Full HD (1080p + 1080p + 1080p) resolution, you can get approximately 4 hours of recordings to a 64GB memory before it begins looping over the oldest unlocked files.

Can I record while parked?

To record while your car is parked, you need to make sure the camera is wired to a source that provides power even while the car engine is off. While some cars have a cigarette lighter port that always provides power, other cars require you to use a hardwire kit to connect to an always-on fuse. Check out the hardwire kit here.

How do I use the Wi-Fi feature?

Wi-Fi Connect allows you to see a live view of your camera screen and copy files from your camera to your mobile device using an app interface. For instructions on how to get started, check out our blog post on the topic.

How do I view my recordings?

To view videos on your mobile device, you can use the Wi-Fi Connect feature. To play back your videos on the camera, you can use the Playback Mode. To view videos on your computer or mobile device, remove the memory card with your recordings from the camera, then access them on your device using a card reader. You can also use the included mini-USB computer cable to connect your camera directly to your computer to read the files off the memory card. For more details, please check out the section of the manual titled “Playback Mode”.

How does the camera mount to the car?

The package includes two mounting options. The first is a 3M adhesive pad and a plastic mount piece. The 3M pad is used to stick the mount to the windshield. The camera can then slide down into the mount piece to be secured to the windshield, and can be easily removed from the mount as needed. The second option is the suction cup mount, which allows for greater range of movement of the unit and can be removed easily from the windshield if needed.

How does the camera function in hot climates?

The V55 is intended to operate in temperatures up to 140°F.

How does the interior camera record?

Video from both the interior and exterior cameras is saved to the same location on the memory.

FAQ

Where can I learn more about your products?

Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.

Where can I learn more about your products?

Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.

Where can I learn more about your products?

Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.

Where can I learn more about your products?

Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.

Where can I learn more about your products?

Check out our blog and articles that go into detail about all of products. Have a question? Feel free to give us a call at 555-123-4567.

How to install your Rexing Camera

How to Update Firmware

How to Format the Memory Card

How to Use GPS Logger

How to Remove Personal Data

How to Set the Wi-Fi Connection

How to Install the Intelligent Hardwire Kit and Smart Hardwire Kit

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Visit our troubleshooting page to find questions and answers on popular topics and concerns

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